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More Than a Website: A Digital Extension of Your Business

By Andy J. 28/04/2026 – 12:52

When we design and build websites, our starting point is always your business and not a template. Every business has its own vision, expertise, and way of delivering value to its customers. Too often we see businesses forced to reshape themselves to fit “out‑of‑the‑box” website and ERP platforms, losing the very detail

document management graphic

Documents - Part 3: Outbound Communication

By Dan S. 11/08/2026 – 15:36

In the previous post in the series, we delved into some more advanced features. This post brings these features together and explains how they’re utilised to send emails, print files or upload files to file servers. Ad-Hoc An Outbound Communication Document can be created, populated and sent manually. This could be as

Meet Mark, our New Financial Controller

By Alan P. 06/08/2026 – 10:13

Mark recently joined De facto Software as our new Financial Controller. We sat down with him to get to know him a bit better. What do you enjoy, do you have any hobbies? I’m quite an active person so when I am not working you will likely find me out on a training run for my next event. I have done a few marathons inclu

paintballing

How Do Leisure Businesses Stay in Control as Product Ranges Grow?

By Jade C. 30/07/2026 – 14:07

Growth creates complexity before you notice it Growth is something every leisure business strives for, but it often brings new challenges that aren't immediately obvious. A wider product range means more choice for customers, but it also creates more information to manage, more stock to control and more opportunities f

Operations Director

Overcoming Distribution Chaos: How De Facto ERP Empowers Operations Directors

By Alan P. 27/07/2026 – 12:39

Operations directors in distribution face relentless pressure to cut costs, speed up fulfillment, and maintain perfect inventory accuracy all while navigating unpredictable supply chain disruptions. An Enterprise Resource Planning (ERP) system acts as a central nervous system, turning daily logistical headaches into sm

plant growth

What a Long-Term ERP Partnership Really Looks Like

By Jade C. 20/07/2026 – 09:30

There’s a common belief that ERP success is decided at go-live. If transactions process correctly and users are trained, the project is considered complete. But in practice, 'go-live' simply proves the system works. The real measure of ERP success is what happens 12, 24, or 60 months later. Built to Grow - Not Be Repla

content management system website

Why Your Website Shouldn't Depend Solely on the Developer

By Jade C. 13/07/2026 – 10:00

For many businesses, updating a website is still more complicated than it needs to be. A new landing page becomes a ticket for IT. A news article waits for a developer. A simple content amendment joins the bottom of an agency's workload. Over time, those delays discourage regular updates altogether. A Content Managemen

mccarthys

What Fresh Produce Businesses Can Learn From D&F McCarthy

By Jade C. 06/07/2026 – 09:00

Fresh produce businesses operate in an environment where every decision counts. Products have limited shelf life, margins can be tight, and customer expectations continue to rise. As businesses grow, maintaining visibility and control becomes increasingly challenging. D&F McCarthy has been supplying fresh fruit and veg

Business strategy department

The Business-Led Approach for Better ERP Project Outcomes

By Jade C. 23/06/2026 – 09:30

ERP is often described as a system implementation. In reality, it is a business alignment exercise. While technology underpins the platform, ERP defines how an organisation operates - how orders move, how margins are protected, how stock is controlled, and how performance is measured. When ownership sits solely within

Getting Muddy for a Cause

By Alan P. 22/06/2026 – 11:09

Well done to Team De Facto for completing the Race for Life Very Muddy 5K held at Trinity Park in Ipswich yesterday. Jade, Matt, Andy and Alan braved the summer heat and managed to negotiate all the muddy obstacles in a respectable time, having loads of fun and laughs and getting very muddy along the way. The team rais

Document generated from ERP

Documents - Part 2: Advanced Features

By Dan S. 22/06/2026 – 14:30

In the previous post in the series we explored the concept of Documents in EDP. This post explores some of their more advanced features. Generation Document Items in EDP can be configured to generate their files using built-in File Generators. SQL scripts can be used to generate simple files, such as CSV, JSON or XML,

packaging

The Real Cost of Disconnected Information in Packaging Operations

By Jade C. 16/06/2026 – 10:01

Packaging businesses are managing more information than ever before. Not just stock levels and production schedules, but material specifications, recyclability data, supplier documentation, customer requirements, compliance obligations, sustainability evidence, and fluctuating material costs. As customer expectations a