Case Study

John E Fells

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Distribution and Manufacturing

Fells needed a system geared up for the complexities of the wine and drinks market and found that the Distribution and Manufacturing module within De Facto matched their requirements.

De Facto ERP has a standard structure for Excise Duty handling which can be quickly configured.

In addition, the powerful features have dramatically simplified the task of maintaining Fells’ price lists. Previously utilising custom price lists for specific customers, Fells now utilises price banding to dramatic effect. Furthermore, with a number of bonded customers, Fells are able to automatically recalculate prices for them, using formulae to manage the conversion.

What our client said...

"Our relationship with De Facto stretches over 10 years. The ERP system is easy to use and does everything one would expect. Together with the team, we have enhanced it to suit our needs. This has led on to many other innovative projects that are embedded in our business."

Nick, Associate Director of Finance,

John E Fells & Sons Ltd

Trade Ordering

Wanting to expand their online presence, Fells neeeded a sales portal where trade customers could purchase wines and drinks at any time.
 
Our job was to create a website to suit the precise needs of the trade customer. Our design and development team worked together closely to forge a professionally designed, feature rich website, emulating the design of their existing website for complete consistency.  
 
Developed using a custom Trade Order Template, the order systrem allows clients to place orders and access their entire account information via a secure login system. They are able to view their entire order history, track the delivery status of current orders, and print account statements for essential self-service management.
 
Sales are encouraged with repeat order functionality for streamlined order processing. Integrated with their De Facto ERP system, managing product content is simple, allowing for an assured real-time trading environment.

What our clients say about us

The ERP system is easy to use and does everything one would expect. Together we have enhanced it to suit our needs. This has led on to many other innovative projects that are embedded in our business.

John E Fells
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I thought I’d let you know that last month was a pretty big record for online sales – over 20% up on the previous best month! I think this figure is testament to the quality of the work done on both sides.

Hill's Panel Products
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De Facto has been an excellent partner in producing and enhancing an IT system that is flexible enough to cope with anything we find to throw at it. I’m happy to recommend this solution to prospective clients.

APS Logistics
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De Facto Software Ltd.
Epsilon House
West Road
Ransomes Europark

Ipswich
Suffolk
IP3 9FJ
UK
 

01473 276555
 
 

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