Quality Assurance: What Happens Before ERP Updates Reach Your Business?

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An ERP system sits at the heart of an organisation’s daily operations. Whether processing stock, scheduling customer correspondence, producing reports or maintaining security, reliability is key. Behind every release lies a well-maintained Quality Assurance framework built on a robust understanding of our ERP systems and how they are used, ensuring integrity, trust and performance are built into every stage of the development process.

Building Confidence into Every Release

Every new feature is planned, created and reviewed collaboratively to ensure it integrates seamlessly into our existing ERP systems. Quality Assurance is present throughout the entire process and it starts here, with automatic checks in place to alert the team to any immediate, breaking changes.

Rising to the Challenge of Interconnected ERP Systems

Unlike a standalone application, ERP systems are highly interconnected. A change or addition in one part of the platform could affect many others, making reliability in all areas a must. With a knowledge base built up over years of experience building and using our ERP systems, there is solid, cross-team understanding of everything from stock control to data security. Testing is carried out and maintained by our teams with an emphasis on the user experience right the way through.

EDP Screenshot

Protecting Critical Processes Through Automation

But as comprehensive as manual testing that can be, there is only so much that can be covered. With how interconnected business operations can be, a single change can have ripples across the entire system. Manual testing works in tandem with a comprehensive automated testing suite maintained by the QA team that runs daily, covering all facets of the system and producing detailed reports. With automation validating critical processes and workflows, manual testers are free to focus on the stability of the user experience.

Keeping Every User in Mind

Quality Assurance considers every role as it walks through the system, ensuring that everyone from a financial controller to a system admin gets the experience they need from the ERP platform their business depends on.