Resources - De Facto Software

One Business, Many Channels: Lessons From JN Wine

#1706 | By Jade C. 13/08/2026 – 08:45

A customer buying a bottle in-store, ordering online or purchasing through a trade account may be interacting with the same business, but behind the scenes those transactions can follow very different routes. For James Nicholson Wine (JN Wine), that complexity is particularly relevant. The business combines retail, e-c

Meet Mark, our New Financial Controller

#1670 | By Alan P. 06/08/2026 – 10:13

Mark recently joined De facto Software as our new Financial Controller. We sat down with him to get to know him a bit better. What do you enjoy, do you have any hobbies? I’m quite an active person so when I am not working you will likely find me out on a training run for my next event. I have done a few marathons inclu

How Do Leisure Businesses Stay in Control as Product Ranges Grow?

#1665 | By Jade C. 30/07/2026 – 14:07

Growth creates complexity before you notice it Growth is something every leisure business strives for, but it often brings new challenges that aren't immediately obvious. A wider product range means more choice for customers, but it also creates more information to manage, more stock to control and more opportunities f

Overcoming Distribution Chaos: How De Facto ERP Empowers Operations Directors

#1663 | By Alan P. 27/07/2026 – 12:39

Operations directors in distribution face relentless pressure to cut costs, speed up fulfillment, and maintain perfect inventory accuracy all while navigating unpredictable supply chain disruptions. An Enterprise Resource Planning (ERP) system acts as a central nervous system, turning daily logistical headaches into sm

What a Long-Term ERP Partnership Really Looks Like

#432 | By Jade C. 20/07/2026 – 09:30

There’s a common belief that ERP success is decided at go-live. If transactions process correctly and users are trained, the project is considered complete. But in practice, 'go-live' simply proves the system works. The real measure of ERP success is what happens 12, 24, or 60 months later. Built to Grow - Not Be Repla

Why Your Website Shouldn't Depend Solely on the Developer

#1661 | By Jade C. 13/07/2026 – 10:00

For many businesses, updating a website is still more complicated than it needs to be. A new landing page becomes a ticket for IT. A news article waits for a developer. A simple content amendment joins the bottom of an agency's workload. Over time, those delays discourage regular updates altogether. A Content Managemen

What Fresh Produce Businesses Can Learn From D&F McCarthy

#1656 | By Jade C. 06/07/2026 – 09:00

Fresh produce businesses operate in an environment where every decision counts. Products have limited shelf life, margins can be tight, and customer expectations continue to rise. As businesses grow, maintaining visibility and control becomes increasingly challenging. D&F McCarthy has been supplying fresh fruit and veg

How Modern ERP Resolves the "Living Stock" Problem

#1691 | By Alan P. 30/06/2026 – 12:21

In traditional wholesale distribution, inventory is generally quite predictable. A pallet of steel valves or a box of electrical components behaves itself; it stays the exact same size, shape, and weight from the moment it is logged into your warehouse to the moment it ships out. But if you are wholesaling products tha

The Business-Led Approach for Better ERP Project Outcomes

#430 | By Jade C. 23/06/2026 – 09:30

ERP is often described as a system implementation. In reality, it is a business alignment exercise. While technology underpins the platform, ERP defines how an organisation operates - how orders move, how margins are protected, how stock is controlled, and how performance is measured. When ownership sits solely within

Getting Muddy for a Cause

#1647 | By Alan P. 22/06/2026 – 11:09

Well done to Team De Facto for completing the Race for Life Very Muddy 5K held at Trinity Park in Ipswich yesterday. Jade, Matt, Andy and Alan braved the summer heat and managed to negotiate all the muddy obstacles in a respectable time, having loads of fun and laughs and getting very muddy along the way. The team rais

Documents - Part 2: Advanced Features

#1645 | By Dan S. 22/06/2026 – 14:30

In the previous post in the series we explored the concept of Documents in EDP. This post explores some of their more advanced features. Generation Document Items in EDP can be configured to generate their files using built-in File Generators. SQL scripts can be used to generate simple files, such as CSV, JSON or XML,

The Real Cost of Disconnected Information in Packaging Operations

#1644 | By Jade C. 16/06/2026 – 10:01

Packaging businesses are managing more information than ever before. Not just stock levels and production schedules, but material specifications, recyclability data, supplier documentation, customer requirements, compliance obligations, sustainability evidence, and fluctuating material costs. As customer expectations a