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James de facto

Celebrating James' 15th Work Anniversary

By Jade C. 15/06/2026 – 12:43

This year marks an important milestone for James as he celebrates 15 years with De Facto. Over the past decade and a half, James has witnessed the business evolve, embraced new challenges, and played a key role in supporting both our customers and colleagues. His experience, commitment, and knowledge have made him a va

Welcome to Our New Graduate Support Analysts

By Jade C. 05/06/2026 – 10:17

We're pleased to have welcomed Joe and Harry to the De Facto team last month, who have joined the Support department to provide increased assistance for our customers. We asked our new recruits to tell us a bit about themselves. Here's what they had to say... Outside of work, I enjoy exploring new places and experienci

A Fond Farewell to Rachael After 21 Years

By Jade C. 04/06/2026 – 10:00

After 21 years with De Facto, last week we said goodbye to Rachael, as she leaves the business to take on a new role. During her time with the company, Rachael has played an important role in the growth and development of De Facto, particularly within our customer support function. As Client Support Manager, she has he

More Than a Logo: The Story Behind the De Facto Brand

By Jade C. 03/06/2026 – 11:51

Since De Facto Software was founded back in 1989, both our business and the industries we support have changed significantly. Technology has evolved. Customer expectations have increased. Businesses have become more connected, data-driven, and operationally complex. Over the years, our software has continued to evolve

chess business implementation

How ERP Implementation Can Be Practical

By Jade C. 26/05/2026 – 09:00

For many organisations, ERP implementation is associated with disruption. It is often viewed as a period of operational instability - long workshops redesigning processes, teams pulled away from their day jobs, and a sense that established workflows must be dismantled to make the system fit. This perception is understa

london wine fair

Industry Events: London Wine Fair 2026

By Jade C. 21/05/2026 – 12:00

Recently, the De Facto team attended London Wine Fair 2026 - one of the most established events in the drinks industry calendar and an important opportunity to stay close to (one of many) the sectors we support. It was also great to spend time catching up with customers exhibiting at the event and seeing first-hand the

WAREHOUSE MACHINERY

What Growing Manufacturers Can Learn from Hill’s Panel Products

By Jade C. 12/05/2026 – 12:18

As manufacturers and distributors grow, managing day-to-day operations becomes increasingly difficult. More products, more suppliers, and more customer demand all place greater pressure on purchasing, warehousing, logistics, and fulfilment processes. This was a challenge faced by Hill’s Panel Products (HPP). HPP needed

Document-handling-in-EDP-ERP

Documents - Part 1: The Basics

By Dan S. 05/05/2026 – 12:49

This is the first post in a series of Insights that will showcase the functionality around storing and transmitting files in our platform and how it can streamline workflows, reduce friction and improve day‑to‑day business processes. Concept In EDP a Document could represent many things: A single document containing a

Multi-company ERP support

Multi-Company Support

By Charlie S. 21/04/2026 – 11:22

EDP ERP delivers powerful multi‑organisation and multi‑company capabilities straight out of the box. It brings seamless centralised control across financial consolidation, shared data, and intercompany processes, while still giving each company the flexibility to tailor its own setup and operate with full autonomy. Use

Tom B

Meet the Team: Tom B.

By Jade C. 14/04/2026 – 15:42

What led you to join the De Facto team? I joined De Facto fresh out of university, looking for something suited to my skills and near enough where I lived. I’d always been keen on technology, and university furthered that interest. Describe a project that you’re most proud of I’ve been very satisfied with numerous proj

Agricultural Distribution

The Changing Landscape of Agricultural Parts Distribution

By Alan P. 09/04/2026 – 09:41

The world of agricultural parts distribution is a high-stakes, race-against-the-clock operation that keeps the global food supply chain moving. Unlike standard automotive logistics, agricultural parts distribution operates under intense seasonal pressure, extreme component diversity, and the devastating financial impac

Many directions to choose from

The Value of Working Directly With Your ERP Developer

By Alan P. 07/04/2026 – 15:13

When businesses evaluate ERP systems, most of the conversation centres on functionality. What modules are included? How flexible is it? Can it integrate with existing systems? Those are all important questions. But there’s another one that’s often overlooked: Who will you really be working with once the system is in pl