Faster, smarter, better.
Evolve your business with De Facto®
De Facto® Sales Order Software provides your customer services team with a highly configurable, user-friendly solution; enabling them to save time, improve responsiveness and take control within this business critical aspect of the distribution chain.
Accurate order management information is consistently available within the Sales Order module, on a real-time basis - enabling smarter, better-informed business decisions, which really empowers you to evolve the way you operate.
Gain outstanding visibility of sales orders from a single focal point
Configuring the De Facto customer window for reactive and proactive working will equip your team with a logical starting point for all customer interaction.
When the customer calls, this window will automatically open (via telephony integration), providing instant visibility of all contact information, recent and open transactions and full Customer Relationship Management records.
Orders created by your customer services team, placed on your website or loaded directly from customers are all centralised in one place. From this single focal point, all customer enquiries and transactions are then efficiently handled.
Optimise your order management processes through configuration
The extensive configuration features enables transactions, data entry and workflow processing to be optimised, ensuring smooth and efficient entry and onward processing of quotations, returns and order management. De Facto extends this to encompass your customer and product specific requirements that control all relevant aspects of data entry and output.
Information that delivers answers
Having the answer is critical for success, and De Facto's Sales Order software allows you to do this effectively. No more telling customers you'll 'have to get back to them' - you'll be able to confirm stock availability immediately and provide detailed product information straight away.
With De Facto Sales Order Software, the essential information is always clearly visible without the need to open additional windows. Information can be passed to customers via a De Facto designed website or De Facto Business Intelligence automated emails. You can even provide your customer direct access to information from their own systems via De Facto® Integration Services.
Parameter based configuration
De Facto's Sales Order Software is the standard solution that is optimised to your business needs; utilising the powerful features found within the De Facto® Distribution suite and De Facto® ERP Platform allows you to evolve your business without resorting to bespoke programming or third party add-ons.
Contact us today to discuss your business needs with our software team.