Back to top

De Facto Software Ltd.
Epsilon House
West Road
Ransomes Europark


01473 276555

Office Hours

Monday — Friday



Dealing with a diversity of customer requirements, along with demanding product specifications,  brings business challenges to the fore for traders. Enhance relationships with your supply chain partners to deliver the best in customer service – warehousing, logistics and distribution. Additional support is provided for varied customer profiles, from large multiples down to small wholesalers and retailers, with responsive and accurate information flow.

Features for your company

ERP software for trading company - image of man on telephone

Case Studies

Richard Dawes Fine Wines

Richard Dawes Fine Wines banner image

Choose a business area to read about:

Distribution and Manufacturing

A significant part of Richard Dawes’ business is offering wine ‘en primeur’, which involves the purchasing and sale of wine before it has been produced and/or bottled. De Facto’s Distribution and Manufacturing module handles this with ease, enabling Richard Dawes to control en primeur processes effectively.

De Facto ERP allows for the tracking of customer owned stock post invoicing. This means that, when an en primeur transaction is put through and completed, the system will still retain and hold the information until the product is finally delivered, potentially years down the line - giving Richard Dawes complete visibility of where the product is at any time up until delivery. 


Richard Dawes have benefited from the system’s outstanding accounting facilities, giving them a much better view of the financial information at the heart of their processes.

Information is available much more widely, exactly as it is required and without the need for Richard Dawes to employ any dedicated accounts staff.


Richard Dawes decided to capitalise on the internet’s global reach, opting to transform their existing website into an online sales portal. Their previous website was purely informative and generated no direct sales for the company, meaning valuable opportunities were being missed.

With a clear understanding of Richard Dawes’ business goals, we set out to create a website that would stand out in the competitive wine industry. The result is a sophisticated design, encompassing their brand concept to create an elegant E-Commerce website.

The company pride themselves on their ability to provide an expert service, through their vast knowledge and experience of fine wines. With this in mind, we created a structure that would enable Richard Dawes to include detailed content where desired, preserving their ambition to be the perfect wine partner for all fine wine requirements.  


Richard Dawes blog screenshot

Richard Dawes' blog allows them to showcase their industry expertise and promote their products

Constantly striving to develop and expand their business, Richard Dawes sought greater online exposure for their E-Commerce website. Having a presence in social media but with no fresh content updates on their website, they needed a solution to blend the two. Based on competitor research, a company blog was deemed the right way to go.
We incorporated a design coherent to their existing website, with images as a key focus in order to increase the visual appeal of posts. Richard Dawes are able to use the blog as a product promotion platform as well as somewhere to simply share their fine wine knowledge.
The blog allows Richard Dawes to add regular, informative content which generates interest from both existing and prospective customers. Including commenting functionality, their blog entices engagement in order to create a community around their business, helping to position them as experts in the wine industry.  

What our clients say

"Thanks for the way you guys have delivered the project costing / timesheet work. As usual, you delivered on time and in a positive and helpful way. Thanks also to your staff who travelled vast distances at ungodly hours to be on site for a full day, and for all at De Facto's on-going professional and friendly attitude."

– Hoare Lea Ltd.

"De Facto ERP has enabled HPP to gain great efficiencies in all areas of our business. This partnership has enabled us to focus our efforts on moving the business forward. Our future growth plans all involve working closely with De Facto as their flexibility gives us the confidence that whatever challenge we have, they will be able to handle it."

– Hill's Panel Products.

"De Facto has been an excellent partner in producing and enhancing an IT system that is flexible enough to cope with anything we find to throw at it. Personally, I’m more than happy to recommend this solution to prospective new clients."

– APS Group.

Close X

We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our Website Cookie Policy