 The
Personal Touch
Once
the training of the customer’s project team is complete,
the next key project stage is that of Implementation. This
stage is the foundation of the success of de Facto's S5 accounting
software solution. It enables us to gather the critical information
we need to ensure
that
the solution is optimised
for your business, and that you receive the maximum payback from
our premier business
management solution.
The
first phase of Implementation is the configuration and installation
of the software. This will enable the customer to begin their
internal Business Process Test Cycle and data build up (although
certain key data may be transferred from an existing system
if applicable / required). After this the customer is then
in a position to use the product in a 'Live' environment, and
gain immediate benefits from the
Configuration
The
Implementation stage initially focuses on the Configuration
Phase. This phase enables the customer Project Team
(with their
understanding of their business and its' objectives) and
who by now have a thorough understanding of the de
Facto S5 product capabilities,
to work most effectively with the de Facto Project Manager.
The key outcome of the process is to define and set the
configuration parameters of the product to assimilate the
customer's business requirements and workflow. Once this
stage is complete, the de Facto solution is ready for installation. |
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This
Configuration stage is driven throughout by the De Facto Project
Manager. The Project Plan for the remaining stages will also
be reviewed with the customer Project Team, and responsibilities
agreed, and decisions regarding further activities taken.
The
Configuration Workshop embraces the following standard areas:
 Processing
Procedures
Administration Parameters
Financials Configuration
Logistics Configuration
and
optionally the following additional areas:
Production Configuration
Job Costing Configuration
CRM Configuration
Data Conversion Requirements
It
will also define the need for any customised documents and
MIS Reporting requirements
in addition to those supplied
as standard within the de Facto solution. Once configured,
the system is now 'Business Ready'. Business
Process Test Cycle
The
next stage is the Business Process Test Cycle which enables
the Project Team to use the configured software against a
business process model(s) and to test all the key processing
areas with representative data from the business. The example
data from the business is normally a minimal volume which
covers the required processing areas.
Any
user training should take place during this phase. If
advantageous, selected users
can then take part in this test cycle.
The
Test Cycle should also include test reporting and if
necessary any customised
documents, EDI messages etc. This activity should replicate
all current business flows and any new business objectives
and processes, and will normally include assistance from
the De Facto representative. Depending on the data required
and the variability of this data, it may also include
early trial data conversions, for example, of static
details
such as Customers and/or Suppliers.
Migration
to Live Environment
As
our Implementation method uses both real and representative
data from your business during the Business Process Test
Cycle, we are able to take the fear factor out of going live.
With De Facto, going live is essentially just an increase
in volume through already proven processes, so we don't have
the 'will it work, or won't it' anxieties that other systems
produce.
This
final stage of moving towards a Live environment can
include assistance from a De Facto representative if
required. Again, because at this stage the process is
already proven, you are unlikely to need that assistance,
therefore saving you time and money. There may also be
a requirement for live data conversion and on-site support
during the initial days of the system running.
Confidence in Success
Built
on the foundations of the Configuration Workshop, the adoption
of the proven methodology of the Business Process Test Cycle
assures you of a smooth and successful Implementation. As
the move towards a Live system is purely concerned with increasing
the data volumes through an already proven system, you can
be confident that the de Facto solution will be in place
with maximum continuity of business activity.
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De Facto Software has built its reputation on delivering
customer satisfaction through absolute commitment to
quality. Whilst working to rigorous methods and standards,
we never forget the value of the personal touch. |
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