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De Facto delivered a powerful solution which includes features such as The Plant Passport - essential for businesses such as Beauchamp Clark. Shrubs and trees are required to have full traceability from the grower to the end user - this system is then monitored by the Plant Health Seed Inspectorate (PHSI).
Back-to-back trading is also very important. Beauchamp Clark have to source items for complete orders and this function allows a prompt and efficient response to customers' requests and cuts down the data entry time for the office staff. Sales orders are entered and maybe converted to one or more purchase orders. A list of suppliers is made available with the preferred company given priority for individual products. Max Clark said:
Beauchamp Clark have found that the de Facto software has many
features which have helped them improve office efficiency. It
assists in monitoring any customer
complaints, and handles account queries with drill-down
and around features allowing staff to give a prompt and comprehensive
answer to customer and supplier questions. They have been impressed
by the way De Facto has worked closely with them to provide a
solution tailored to their industry and business needs, without
altering the standard de Facto module.
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Customer Profile With almost a century of expertise behind them and from three sites in Kent, Beauchamp Clark is a substantial supplier of a wide range of plants and trees to the amenity markets. This sector includes local authorities, developers and landscape contractors. Along with half a million container grown plants and trees from their 15 acre nurseries, each year Beauchamp Clark source additional items from specialist suppliers to provide customers with a 'one-stop-shop'. Key Achievements
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